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Patni IT Walkin Jun 25 - 26
Saturday, 27.06.2009, 12:30pm (GMT+5.5)
Technical Support Analyst
Experience : 1 - 2 Years
Location : Delhi, Delhi/NCR
Education : UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the call logging system.
If interested you can walk in for the interview Mon - Fri between 2-5 PM at the below mentioned address:-
Venue
Patni Computer Systems Ltd.
C-28,
Sector-58,
Noida
UP
Desired Candidate Profile
Person needs to be Open to work in 24X7 Environment. Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills
Keywords : TSE, TSA, Technical Support, Analyst, TSO
TowardsJob Team
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