TowardsJob - Dell Freshers Walkin

TECHNICAL SUPPORT ASSOCIATE(VOICE PROCESS)-CALL CHARLES-9849222353
Job Description

TECHNICAL SUPPORT EXECUTIVE (VOICE)

Process: US

Eligibility Criteria:
GOOD COMMUNICATION SKILLS.
GOOD TECHNICAL ACUMEN AND HARDWARE KNOWLEDGE.
WILLING TO WORK IN NIGHT SHIFTS.
GOOD CUSTOMER FOCUS.
GRADUATES IN ANY STREAM.
UNDERGRADUATE CANDIDATES NEED TO HAVE ONE YEAR INTERNATIONAL CALL CENTER EXPERIENCE.

Job Description:

Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.

You can Walkin directly to the Dell Office for an interview process between 11:00 am - 5:00 pm, (Monday – Friday).

* Carry a hard copy of your resume and a passport size photograph*.

Contact Person: Charles

Regards,

Charles

Human Resources

Mobile:9849222353

Dell International Services (P) Ltd.
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Additional Information��
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Experience : ��0 - 2 years��
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Job Category:� ��• Call Centre, BPO, Customer Service • Telecom/ ISP��
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Job Location : � ��Hyderabad��
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Key Skills: ��BASIC HARDWARE & NETWORKING KNOWLEDGE��
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Job Ref code: ��TECH HIRING��
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Role: ��• Fresher • Trainee/ Management Trainee • Technical Support Executive ( voice) • Customer Service Executive (Voice)��
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If you meet the above mentioned criteria, apply online