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Techmahindra IT Walkin Oct 28 - 29
Thursday, 29.10.2009, 02:00pm (GMT+5.5)
Urgent Walkin on 28th & 29th Oct 09 for Team Lead - Billing
JobsCafe.com
Job Description
Profile Summary –
The candidate will be responsible for planning, analyzing and managing Operations of Telecom Billing
Role & Responsibilities –
• Managing day 2 day operation for Telecom Billing
• Analyzing requirement as per customer business needs
• Planning/ Designing/ Trouble Shooting
• Formulating and monitoring processes for better control with customer satisfaction
Competences –
Functional:
• Strong written/verbal communication skills
• Good Team Player
• Positive and flexible attitude
• Ability to think clearly, identify risks, anticipate eventualities and resolve problems under pressure
• Ability to understand and comply with business processes and procedures
• Ability to interact with users / partners / vendors / sub-contractors effectively
Technical:
• Strong technical and designing expertise to effectively assist the team in designing/ trouble shooting
• Ability to understand and comply with methods, standards, guidelines, tools, techniques and procedures
Desired Profile
• 2 – 6 yrs of experience
• Minimum 2 years hands on experience in Billing Operations
• At least 1-2 years of Team management exposure
• Good working experience on Telecom software.
• Ability to work under pressure and to stretch during week ends/ Odd hours.
• Ability to formulate / take end user trainings.
Experience3 - 6 Years
Industry TypeBPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
LocationPune
KeywordsTelecom Billing Server, TL billing
If you meet the above mentioned criteria, apply online
TowardsJob Team
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