Home » Walkin Interview » Walkin for Technical Support officer at Convergys India Services Pvt Ltd

Sep

Walkin for Technical Support officer at Convergys India Services Pvt Ltd

chitti on September 5th, 2009 | 14 views

Walkin for Technical Support officer at Convergys India Services Pvt Ltd from mon to fri bet 11a.m. to 8 p.m. in PUNE for freshers/0-2 years experience

Company Name Convergys India Services Pvt Ltd

Education UG – Any Graduate – Any Specialization,Graduation Not Required

Experience 0 – 2 Year(s)

Job Location Pune

Walkin Date Mon to Fri

Walkin Time 11:00 a.m – 08:00 p.m

Job Description Should have knowledge of desktop troubleshooting.

Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.

Principle duties and responsibilities:

Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
Listen attentively to customer’s needs and concerns, demonstrate empathy.
Clarify customer’s requirements, probe for and confirm understanding of requirements or problem.
Position on contract basis.
Comfortable to work 24 by 7.
Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m. You can also contact on 9923000637/644/655
Candidate Profile Knowledge of troubleshooting for desktop.

Ablity to learn.

Courteous with strong customer service orientation, good listening and responding skills.
Must be flexible with the ability to adapt to changes quickly and think conceptually.
Solid problem solving skills.
Education requirment-Graduates, Post grads or Undergraduates.
Experience details: Freshers as well as experienced can apply.

Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m. You can also contact on 9923000637/644/655

Company Profile Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

Walkin Venue Company Name:Convergys India Services Pvt Ltd
Website:http://convergys.com
Executive Name:Silvina Lobo
Address:Not Mentioned
Telephone:9923000637
Reference ID:Technical Support Officer