Walkin for Help Desk Tier 1 Analyst at CIBER Bangalore on Aug 13th/ 14th 2009
Job Description :
- 2-3 years demonstrated experience working in, on or with PC based applications (i.e. Windows 2000/XP, MS Office applications, SAP or Lotus Notes), operating systems, networks, messaging systems and various hardware types.
- Provide technical phone support to various clients.
- Lotus Notes support is an added advantage
- Support Incident Management process with the goal to restore service as quickly as possible to minimize business impact.
- Answer detailed technical, informational and professional questions, working with user configurations, and performing intermediate troubleshooting on Tier 1 and Tier 2 levels of assistance.
- Reset passwords and unlock a host of accounts (NT, Lotus Notes, AT&T Dialer, SAP & etc)
Desired Candidate Profile : Walkin for 2+ years from 11-Aug-09 to 14-Aug-09
Walkin Venue:
CIBER Global Solution Center,
5th Floor, Tower D,
IBC Knowledge Park
4/1, Bannerghatta Road ,
Bangalore 560029
Ph No 080 66990500
Date 11-Aug-09 to 14-Aug-09
Time: 9.30 AM to 6.00 PM
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Tags: bangalore walkin, bpo walkin, ciber walkin
