Noida
Tech Mahindra Ltd., a leader in application outsourcing and off shoring of business critical applications, MBT is a joint venture of Mahindra & Mahindra, India & British Telecom, UK. Our 20000+ professionals focus on providing complete solutions that span solution Integration, Application Development and Management, Consulting, Managed services and Product engineering.
To meet the growing demand for our solutions from world renowned telecom companies we are expanding with centers in Delhi, Kolkata, Chennai and Banngalore in a phased manner. We are ISO 9001-2000 c! ertified, SMI CMM lever 5 assessed and BS 7799 compliant. Our clientele includes Tier 1 and 2 communication providers such as BT, O2, Qwest, Vodafone as well as equipment manufacturers such as Alcatel, Motorola and Nortel.
At Tech Mahindra knowledge acquisition, personal development and individual empowerment are more than mere words. Our work culture encourages you to sharpen skills and thinking even it challenges you to innovate. And our nurturing environment ensures you don’t ! miss our on the other aspects of a good life.
As part of our growing responsibilities with existing and new clientele, we have evolved to take on end to end responsibilities to fulfill business level objectives, not restricted to traditional IT services. These also include transformation projects such as business process re-engineering, system migration/ rationalization as well as revolutionary ventures such as triple-play implementation, IPTV etc.
Designation:
Customer Care Associate – Voice Process
Job Description:
The canddiate shall be responsible for:- *Answer inbound *Document thecalls to ensure all information is captured *Ensure one time callresolution *Maintain accuracy of information given and documented*Adhere to standard operating procedures required by the process*Attend briefings, trainings/refresher sessions and meetings asrequired *Should be able to work in roational night shifts Intrestedcandidates kindly walk in at Tech Mahindra premisis A 6, Sector 64,Noida. (Near Fortis Hospital) Interviews are starting from 5th Augustonwards.
Desired Profile:
*Excellent Communicationskills*Logical reasoning and analytical skills*Ability to work withspeed and accuracy*Prioritizing and organizing skills*Team working
Experience: 0 – 3 Years
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG – Any Graduate – Any Specialization
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Location: Noida
Keyword: CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre,inbound, outbound, night shifts, fresher, bpo, customer care, customerservice, telecalling
Contact: Vasant Singh
Techmahindra Ltd
Telephone: +919999016510
Email: vasant.singh@techmahindra.com
Website: http://www.techmahindra.com
Reference: Customer care executive – Voice process
Pune
Tech Mahindra Ltd., a leader in application outsourcing and off shoringof business critical applications, MBT is a joint venture of Mahindra& Mahindra, India & British Telecom, UK. Our 20000+professionals focus on providing complete solutions that span solutionIntegration, Application Development and Management, Consulting,Managed services and Product engineering.
To meet the growing demand for our solutions from world renownedtelecom companies we are expanding with centers in Delhi, Kolkata,Chennai and Banngalore in a phased manner. We are ISO 9001-2000 c!ertified, SMI CMM lever 5 assessed and BS 7799 compliant. Our clienteleincludes Tier 1 and 2 communication providers such as BT, O2, Qwest,Vodafone as well as equipment manufacturers such as Alcatel, Motorolaand Nortel.
At Tech Mahindra knowledge acquisition, personal development andindividual empowerment are more than mere words. Our work cultureencourages you to sharpen skills and thinking even it challenges you toinnovate. And our nurturing environment ensures you don’t ! miss our onthe other aspects of a good life.
As part of our growing responsibilities with existing and newclientele, we have evolved to take on end to end responsibilities tofulfill business level objectives, not restricted to traditional ITservices. These also include transformation projects such as businessprocess re-engineering, system migration/ rationalization as well asrevolutionary ventures such as triple-play implementation, IPTV etc.
Designation:
Walk – In for Freshers – Kannada / Malayalam/Oriya/Bengali.
Job Description:
Skills Required: Skills Required: Associates for customer support.
Candidates with 0 – 12 Months of Experience only
Under graduates/ Graduates / Diploma Holders (Only Arts, Science & commerce) Excellent Team player
Energetic and enthusiastic to learn and willingness to work extended hours if required.
Should posses Good communication and computer skills.
Willingness to work in shifts (24*7). Fluency in the followinglanguages is required: English, Hindi & Marathi. Walk in Date:05th Aug 2009 to 06th Aug 2009 Time: 10.00 AM to 3.00 PM Venue: Tech Mahindra Ltd.,
5th floor; Gama 1; GigaSpace; Viman Nagar; Pune – 411014
Desired Profile:
Skills Required: Associates for customer support.
Candidates with 0 – 12 Months of Experience only
Under graduates/ Graduates / Diploma Holders (Only Arts, Science & commerce)Excellent Team player
Energetic and enthusiastic to learn and willingness to work extended hours if required.
Should posses Good communication and computer skills.
Willingness to work in shifts (24*7).Fluency in the following languagesis required: English, Hindi & Marathi. Walk in Date: 05th Aug 2009to 06th Aug 2009 Time: 10.00 AM to 3.00 PMVenue: Tech Mahindra Ltd.,
5th floor; Gama 1; GigaSpace; Viman Nagar; Pune – 411014
Experience: 0 – 1 Years
Industry Type: IT-Software/ Software Services
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG – Any Graduate – Any Specialization
PG – Post Graduation Not Required
Location: Pune
Keyword: bpo, voice, call centre, cse, csa, customer care, customer support,
Contact: Sanchit
Techmahindra Ltd
Email: sanchit.tyagi@techmahindra.com
Website: http://www.techmahindra.com
Reference: naukri/pune drive
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