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TCS – 4 Oct 2008 – Chennai / Bangalore – Infrastructure Services (IS)

chitti on September 30th, 2008 | 32 views

All positions will be based at TCS, Bangalore

We are currently looking for Team Members / Team Leaders / Project Leaders / Project Managers

Experience: 4-8 years of relevant IT experience with a reputed Software / Consulting Organisation.

Infrastructure Services :

Technical Help Desk – L1 (1 – 4 years of experience)
* MS Exchange Messaging Outlook, Exchange
* Experience on Service Management tools like Remedy / HPSD / Peregrine, basic networking and troubleshooting
* Customer handling skills, report generation, incident and problem management
* Certification : MCP, entry level technology certifications, ITIL Foundation v2.0 or higher

Desktop Support Engineers – L2 and L3
* Understanding of Service Desk and classification of tickets
* Remote monitoring using Tools / basic commands of a desktop, Server
* Awareness of ITIL, software distribution using SMS, ability to configure e-mail in the client (exchange, Notes and send mail), resolve problems in e-mail system /Windows /Linux / Citrix / Client installation , configuration, deployment in networks
* Break-fix incident management, service delivery, project management
* Certification : Technical – MCTS /MCP, A+, OEM Certifications;
Process – ITIL Foundation v2.0 or higher

Mid Range System Administrators (Windows / Unix) – L2 and L3
* Manage system change, operate Automate Console Operations (AOC) / Operating System, use Services Delivery Tools / System Operation Tools / job scheduling, perform problem management / scheduling procedures
* Knowledge of ITIL processes, performance root cause analysis, manage project change
* Certification : Technical – MCSE in windows or RHCT or higher, A+, OEM Certifications;
Process – ITIL Foundation v2.0 or higher

Network Engineer – L2 and L3
* JD Edwards Technical, Covus , Barcording
* Understanding of TCP IP concepts, basic operating knowledge of routers /switches, advance routing and switching concepts, ITIL processes, VPN technologies
* Experience in configuration of Cisco Routers and Switches, routing technologies like OSPF, BGP, EIGRP, Load balancers, Proxies, 3DNS, EPBX, unified communication, call managers, access lists and perform patch upgrades
* L2 and L3 QOS concepts
* Analysis using tools like sniffer
* Certifications : CCNP Certifications – CCNA, A+, OEM Certifications

Storage (2 – 4 years of experience)
* SAN storage network, NAS storage
* Network, Symmetrix, Legato, Celerra, Clariion, Brocade, Cisco, McData

SQL DBA – L2 and L3 (6+ years of experience)
* In depth technical knowledge of SQL Server versions 2000 and 2005 (knowledge of 7 and 2008 desirable)
* Experience with SQL Server performance tuning (database tuning, SQL statement tuning), SQL Server options such as Integration , Services /DTS), reporting services, partitioning
* Implementation and operational experience with these environments (5+ years of experience), service design and architectural infrastructure (2+ years of experience)
* Key project roles on large enterprise technology implementation project (3+ years of experience)

Oracle DBA – L2 and L3 (6+ years of experience)
* In depth technical knowledge of Oracle versions 9i and 10g (knowledge of 8i and 11g is desirable)
* Experience on Oracle performance tuning (database tuning, SQL statement tuning), Oracle options such as RAC, Data Guard, partitioning
* Implementation and operational experience with these environments (5+ years of experience), service design and architectural infrastructure (2+ years of experience)
* Key project roles on large enterprise technology implementation project (3+ years of experience)
* Knowledge of Unix /Linux (HPUX and SUSE) and Windows

Qualification:
Full Time Graduates / Post Graduates in:
* BE / BTech / ME / MTech / MSc / MCA / MCM / MS
* CA / ICWA / MBA
* PGDIT (2 years full time & approved by AICTE)

Special consideration will be given to B.Sc. / BCA / Diploma holders with 3 years of relevant functional / technical experience.

Guidelines:
* Consistent academic records Class X onwards (Minimum 50%)
* Candidates interviewed by us in the last 6 months are not eligible
* Candidates with more than 2 years break in their academic / professional career will not be considered

Candidates need to carry:
1. A hardcopy of their CV
2. One passport size photograph
3. A photocopy of the last increment letter/offer letter, whichever is latest
4. The last drawn pay-slip